Policies, Terms, and Conditions:
The terms, policies, and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Wildside Press LLC web site" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions.
Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card or Paypal information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders, and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to the Wildside Press LLC site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address, and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials, and new additions to the Wildside Press LLC site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Wildside Press LLC is not responsible for the actions of third parties.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Wildside Press reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with this site. Please be sure to provide your exact billing address and telephone number (i.e., the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
This site accepts money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Shipping Policy
Shipping Time -- Most orders will ship within five business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Orders for materials not in stock will be sent to our printer for fulfillment. Turnaround time for print-on-demand items is generally 2-5 days for softcover books, 7-14 days for hardcover books.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by our store's software or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt.
Taxes
Wildside Press LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Maryland. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Returns
We will gladly replace products that are defective due to defects in manufacturing for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be replaced if returned within 30 days of the date of purchase. Most of our books are produced to order, one copy at a time, and so we cannot accept returns except for defective merchandise/shipment mistakes, which will be replaced at our expense.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Wildside Press LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Wildside Press LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. Wildside Press LLC is not responsible for the operation of or content located on or through any such site.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Wildside Press LLC. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.